The benefits of V-Home by Vodafone
• Easy to set up and use
• Monitor from your smartphone
• Alarm to detect intrusion
• Keep your home safe
Your V-Home Services Plan
• Never miss a security alert with our 24/7 Alarm Assistant
• Up to 14 days access of video clips (capped at 10GB)
You pay a monthly fee for your V-Home Services Plan and our Price Promise guarantees that you’ll never pay more than the agreed monthly price.
Turn your home into a smart home with the V-Home Hub. Wirelessly connects a wide range of smart devices and makes them work together.
- Monitor and control connected smart devices in your home using the SmartThings app for Android or iOS.
- Receive alerts from connected smart devices when there’s unexpected activity in your home.
- Automate connected smart devices in your home and set them to turn on or off when doors are opened, as people come and go, and much more.
- Control connected smart devices in your home with voice commands using SmartThings and the Google Assistant or Amazon Alexa.
- 2-year warranty.
- Requires an internet-connected Wi-Fi router with an available Ethernet port.
- Requires the SmartThings App and a compatible smartphone (Android OS 5.0 or higher, iOS 10 or higher).
- Compatible with V-Home 24/7 Alarm Assistant as part of the V-Home service plan.
- For initial set up, place other devices within 4.5 meters of the V-Home Hub (or compatible device with SmartThings Hub functionality).
Watch what's happening in your home with live video.
- Monitor your home day or night in HD video.
- Receive video alerts if there is an unexpected activity in your home.
- Set lights or other connected devices to turn on if unexpected activity is detected.
- Enjoy outstanding colour image even at low light.
- Night vision - see what is happening even in the dark.
- Enjoy 720p HD video.
- 2-year warranty.
- Requires the V-Home Hub or a compatible device with SmartThings hub functionality.
- Compatible with V-Home 24/7 Alarm Assistant as part of the V-Home service plan.
- Place the camera at least 2 meters above the floor and aim it slightly downwards for best performance. Check the live video feed on your mobile device to make sure the camera is pointing in the correct direction and that there are no obstructions. If you have trouble seeing the image clearly, try moving the camera closer to your Wi-Fi router.
- To mount the camera on the wall, remove the mounting plate from the stand, attach it to the wall using the supplied screws and hollow-wall anchors, and then slide the camera back on the mounting plate until it snaps into place.
Receive alerts if your door, window or cabinet is opened unexpectedly, or if there is a change in temperature.
- Monitors opening of a door, a window or a cabinet.
- Monitors temperature.
- Sends alerts to your SmartThings app if sensors move apart when a door, a window or a cabinet opens or if there is a change in temperature.
- Can be used to trigger other smart devices in your home e.g. automatically switch on lights when you enter the room, or turn off the heating.
- Built-in accelerometer can also monitor vibration.
- Compact, discreet size.
- 2-year warranty.
- Requires the V-Home Hub or a compatible device with SmartThings hub functionality.
- Compatible with V-Home 24/7 Alarm Assistant as part of the V-Home service plan.
- For initial setup, place the device within 4.5 meters of your V-Home Hub (or compatible device with SmartThings Hub functionality).
- Place the two parts of the Sensor next to each other on your door/window/cabinet and their respective frames.
- Make sure the alignment marks are next to each other.
Sounds an alarm when unexpected activity is detected in your home.
- Set the siren and warning light to turn on when unexpected activity is detected.
- Set up the Siren so that it’s triggered automatically by your Sensors and Camera and get app alerts when doors or windows are opened unexpectedly or when motion is detected.
- Alerts you if an intruder is detected in your home.
- 2-year warranty..
- Requires the V-Home Hub or a compatible device with SmartThings hub functionality.
- Compatible with V-Home 24/7 Alarm Assistant as part of the V-Home service plan.
- Install the Siren in a place where it can be heard easily and the flashing light is visible.
- Do not place it where it would be obstructed, e.g. by curtains or furniture.
- For initial set up, place the device within 4.5 meters of your V-Home Hub (or compatible device with SmartThings Hub functionality).
If something unexpected happens at home and you can’t respond to an app alert or text message from one of your Starter Kit devices, our dedicated V-Home support team will call you or your nominated contacts.
Monitor and watch what’s going on at home from the SmartThings app on your smartphone. If your Starter Kit devices trigger an alarm, you’ll also receive in app alerts.
Catch up on those important moments you may have missed with around 14 days access to video clips (capped at 10GB).
Before you can set up your new kit, you need to make sure you have the following;
• Internet broadband connection and internet gateway from your ISP
• Android or iOS smartphone to download the companion apps
• V-Home service subscription
Simply add your V-Home service subscription fee to your Vodafone bill if you're a Pay Monthly or Pay As You Go customer, or a Vodafone Home Broadband customer.
You will have to download V by Vodafone App in order to be able:
• to activate and manage your service subscription to V-Home. Service subscription is required to onboard your Starter Kit.
• to manage your Vodafone 24/7 Alarm Assistant contacts,
• related FAQs
• first point of contact for general customer support.
Once you have activated the V-Home service subscription you will have to install the latest version of the SmartThings app to onboard your Starter Kit and manage your smart home devices. You will find the information about device trouble shooting as well as device FAQs in the SmartThings app.
Setting up the kit is easy, all you need to do is activate your monthly V-Home Service Plan in the V by Vodafone app then follow the steps to connect your devices in the SmartThings app. Need more help? Check out the handy Quick Start Guide included in the device’s packaging.
The monthly subscription connects your V-Home Hub to all of your compatible smart devices and unlocks added security features like V-Home Alarm Assistant: a 24/7 service that alerts you and your contacts if movement is detected by the Smart Camera or Multipurpose Sensor . The plan also includes up to 14 days of video cloud storage (up to 10GB), so you should never miss a moment.
To buy compatible devices go to the 'other devices' page
The V-Home Service Plan brings the V-Home Safety Starter Kit to life, therefore it will not work without an active subscription.
After the 24-month subscription has ended, your V-Home Service Plan will continue on a monthly rolling basis, at the applicable monthly price, until stopped. You can easily cancel the service from the V by Vodafone app after the 24 months are over. Please note, if you cancel your plan before the end of the 24-month period, you may be charged early termination fees.
Your monthly V-Home subscription allows for:
• use of SmartThings hub from V-Home Starter Kit with SmartThings app. This app is required to enjoy the benefits of SmartThings ecosystem.
• use of Vodafone video storage for clips recorded by SmartThings video camera according to according to fair usage policy
• use of Vodafone Home Monitor
• use of Vodafone 24/7 Alarm Assistant service so you or your trusted contacts can be informed if V-Home Monitor detects movement
• Vodafone user experience in SmartThings app and easy subscription management in V by Vodafone app
You can expand your smart home with more than 280 compatible devices from a variety of different brands like Sonos, Phillips and Bose. The V-Home Hub also works with Amazon Alexa or Google Home and connects to everything, from a smart thermostat to smart lights. You can set routines, like making the lights turn on when you step into a room.
The camera isn’t weatherproof so is only suitable for indoor use.
No, however, if something unexpected happens at home that is triggered by the multipurpose sensor or Smart Camera and you don’t respond to the app alerts or text messages, the dedicated V-Home support team will call you and your trusted contacts.
