CIOT device and plans are available to Vodafone bill pay and prepay customers only. Promotional price offer is available to eligible customers who purchase V-Bag Alcatel or V-Kids watch between 03.07.20 to 03.08.20 through https://eshop.v.vodafone.com/ie only. Offer subject to stock availability. For full functionality on connected products, an active connectivity plan and network coverage are required. Some products may also require GPS signal. Frequency of location reporting is subject to GPS and Vodafone network coverage. Geo-fencing alerts are not always immediate. If your connectivity plan is suspended or disconnected, the product services and features (including location reporting) will no longer work as they require connectivity. V by Vodafone products and V-Sim subscriptions must be activated via the V by Vodafone app (available on Android and iOS devices only). Full terms and details at shop.v.vodafone.com/ie
By ordering from us, you agree you've read and accepted these terms, which comprise the following:
Some products or services may be subject to additional terms or provided by third parties. We recommend you read such terms before proceeding with your order.
For full functionality on connected products, an active connectivity plan and network coverage are required. Some products may also require GPS signal. If your connectivity plan is suspended or disconnected, the product services will no longer work as they require connectivity. V by Vodafone products and V-Sim subscriptions must be activated via the V by Vodafone app (available on Android and iOS devices only).
If you're an individual who's placing an order, you must be 18 years or older and resident in the Republic of Ireland, or incorporated as a business in Ireland, to purchase any products or services from us. Please note that to connect your V-Sim you will need to be resident in the Republic of Ireland.
When you order products and services from this site, we treat this as an offer from you to purchase such products and services. We may refuse to accept such orders for any number of reasons - such as a failure to meet credit check criteria, unavailability of products or services, product or pricing errors.
On receipt of your order we'll send you an email describing the products you've ordered. These communications confirm we've received your order, but don't represent any acceptance of your offer to purchase products or services from us. We're not legally obliged to provide the products and services to you during the offer process (before the contract is completed). The contract between you and us will only be completed when we dispatch the products to you. Any products or services on the same order which haven't been dispatched to you don't form part of that contract. When it becomes available in Ireland and where it is possible to select a “deliver to store” option the point of dispatch will be when you collect your device from the retail store.
Despite our efforts, sometimes information, discounts, promotions, e-vouchers and prices on this site may be incorrect. However, we do try to check these as part of our order processing - and if we spot an error we’ll contact you.
Prices are inclusive of VAT unless we state otherwise. Payment will be debited from your card at the point they are ordered. If we’re unable to supply the products or services to you, we’ll notify you and refund the relevant amounts if debited from your card.
You’ll need to pay for your order using your debit or credit card. If we’re unable to take payment from your card, we’ll need to cancel your order. If your order is cancelled you can re-order at any time.
Discounts and e-vouchers may be subject to additional conditions, are not transferable and only valid for the products and services to which they relate.
If you order before 13:00, your items will be delivered within 3-6 working days. If you order after 13:00 on a Friday, or on a Saturday or Sunday, your items will be picked and packed on Monday and delivered within 3-6 working days.
Your order will be shipped by GLS and we’ll send you a confirmation email once it has been dispatched, including a link that lets you track it. You’ll also receive an email from GLS allowing you to choose a specific delivery date and three-hour delivery time slot at no extra charge.
Once you have placed an order we cannot cancel it before delivery. If you're a personal customer, you have the right to cancel your online order no later than 30 days after the day you receive your products or services.
To cancel your order within this period and to arrange the return of products please contact us. You can use live chat or call back on www.v.vodafone.com/ie or in the V by Vodafone app. Alternatively, you can call Vodafone on 1800805718 from any Irish landline or mobile.
Please note the following:
For full details and more information about returns please see our Returns Policy
If you’re a consumer, the terms of this agreement won’t affect any legal rights you may have under any law, and which we can’t exclude. We’ll send you notices by email, post, text, voicemail or other form of electronic message. Please tell us about any changes to your contact details so we can contact you in relation to your order or use of our services. We may update these terms from time to time, so please check the then-current version before you place your order.
These terms are governed by the laws of Ireland, and you (and we) agree to submit to the non-exclusive jurisdiction of the courts in Ireland.
Vodafone Ireland Limited (Registered Office: MountainView, Leopardstown, Dublin 18. Registered in Ireland No. 326967)